Privacy Policy – DGA Accounting

Last Updated: 19 November 2025

DGA Accounting (“we”, “our”, or “us”) is committed to protecting the privacy of our clients, website visitors, and any individuals who interact with us. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.

By using dga-accounting.co.za, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal information:

1.1 Information You Provide Directly

• Name and surname
• Contact details (email address, phone number, physical or postal address)
• Company information
• Billing and payment information
• Documents or financial records provided for accounting or consulting purposes
• Any information submitted via online forms or email

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages viewed and browsing activity
• Cookies and tracking data (see Section 7)

1.3 Information from Third Parties

We may receive information from:

• Service providers working with us
• Public databases or registries
• Professional partners and software platforms used in service delivery

2. Purpose of Processing Personal Information

We process your information only for legitimate business purposes, including:

• Providing accounting, advisory, and related services
• Responding to enquiries and communicating with clients
• Generating quotes, invoices, and service agreements
• Compliance with legal or regulatory requirements
• Improving our website and user experience
• Internal recordkeeping, reporting, and security
• Marketing and service updates (only with consent where required)

3. Legal Basis for Processing

We process personal information based on one or more of the following:

• Your consent
• Performance of a contract or service
• Legal obligation
• Our legitimate business interests, provided they do not infringe on your rights

4. How We Store and Protect Your Information

We are committed to keeping your data secure. Measures include:

• Secure digital storage and encrypted connections
• Access controls and authentication
• Data backups
• Limited access to personal information by authorised personnel only
• While we take all reasonable precautions, no method of transmission or storage is completely secure.

5. Sharing of Personal Information

We may share personal information with:

• Service providers and business partners directly involved in service delivery
• Payment processors and billing platforms
• Professional advisors (legal, financial, tax, auditing)
• Regulatory authorities where required by law
• We do not sell your personal information.
• Any third parties we share information with are required to safeguard your information in line with POPIA or other applicable laws.

6. International Transfers

If your information is transferred outside South Africa, we ensure that adequate protection measures are in place, and transfers comply with applicable privacy laws.

7. Cookies and Tracking

Our website may use cookies and similar technologies to:

• Improve site performance
• Store your preferences
• Analyse site usage and traffic trends
• You may disable cookies in your browser, but some parts of the site may not function properly if you do.

8. Data Retention

We retain personal information only as long as necessary for:

• The purpose it was collected
• Legal and regulatory retention requirements
• Business or service continuity needs
• When no longer required, data is securely deleted or anonymised.

9. Your Rights Under POPIA

You have the right to:

• Request access to personal information we hold about you
• Request correction or deletion
• Object to processing
• Withdraw consent where processing is based on consent
• Request the restriction of processing
• Lodge a complaint with the Information Regulator
• Requests can be made using the contact details in Section 12.

10. Links to External Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites and encourage users to review their policies.

11. Children’s Privacy

We do not knowingly collect personal information from children under 18 unless as part of a legitimate service arrangement agreed by a parent or legal guardian.

12. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

DGA Accounting

• Email: info@dga-accounting.co.za
• Website: dga-accounting.co.za

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.